Marc Clifford has bought four businesses. His lesson for owners: the real value walks out the door at 5pm. Why looking after your people is the highest-return move you can make.
Relying on one big client feels safe, but it's a hidden risk. Learn how customer concentration can end a business overnight and how to diversify before it's too late.
How present are you between transitions?
A doctor I know gets ten minutes with each patient. Sometimes less. In that ten minutes he has to read the file, build rapport, draw out the real problem, examine, diagnose, treat, document, and book the follow-up