In business and organisational leadership, management skills are often spoken of as if they are technical boxes to tick. The truth is simpler and more demanding
How present are you between transitions?
A doctor I know gets ten minutes with each patient. Sometimes less. In that ten minutes he has to read the file, build rapport, draw out the real problem, examine, diagnose, treat, document, and book the follow-up
You said you would deal with it this week. The hiring problem, the process that keeps breaking, the conversation you have been avoiding with the team member who is coasting.